The participant guides and facilitator guide for this workshop will be available on August 1.
Posted by Jeanine O'Neill-Blackwell, Jul 26, 2007 09:46 AM
Inspiration: Putting the "Care" in Guest Care
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Shelley Schmidt wrote on Aug 13, 11:07 am
I appreciate the tools that this training makes available to implement to our team members so easily! Step by step, hand out by hand out. What I think is the most beneficial with this type of training is it involves the entire teams input, therefore it is not one person making all the decisions. It is the team that shares the ideas and comes up with the solutions. When everyone is involved...everyone will commit!
dan failor wrote on Aug 16, 08:20 am
i like the guest care content and delivery of the class. i can see how this could be a constant improving cycle for guest care. we do really care = love thank you Jeanine
delanna menard wrote on Aug 30, 02:35 pm
This class was effective for all of our team members. It was very interactive and was very eye opening. At times we only think of our customers as our guest. It also made me as a director think of our staff and students as a top guest! Delanna