New Entries

Aug 30

Strengths Inventory

This module is designed to create a deeper dialogue around the core talents of your leadership team members. The process is designed to encourage reflection on leadership and management talents.

Posted by Jeanine O'Neill-Blackwell, Aug 30, 2007

Strengths Inventory
Strengths Inventory
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Runtime: 14:18

Aug 28

GUEST CARE: Huddles

What it’s about: In this session, Heath Smith of Jackson Ruiz salon will lead us through how to effectively implement daily huddles. What should a huddle cover? How to overcome all the reasons we don’t do huddles consistently? Tune in!

Posted by Heath Smith, Aug 28, 2007

GUEST CARE: Huddles
GUEST CARE: Huddles
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Runtime: 34:34

Jul 26

Inspiration: Putting the "Care" in Guest Care

This experience will create an opportunity for your team to explore the elements that contribute to exceptional customer service. This workshop focuses primarily on the “care” element of customer satisfaction.

Posted by Jeanine O'Neill-Blackwell, Jul 26, 2007

Inspiration: Putti...
Inspiration:  Putting the "Care" in Guest Care
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Runtime: 13:57

Jul 26

LEAD: What is Your Strength?

Your greatest opportunity for growth is based in your strengths and passions. This module is designed to lead a personal and group reflection on your team’s individual strengths.

Posted by Jeanine O'Neill-Blackwell, Jul 26, 2007

LEAD: What is Your ...
LEAD: What is Your Strength?
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Runtime: 16:22

Jul 25

GUEST CARE: Excuse the Excuses

What do you say to a guest when the computer is down? Or, when you are running behind schedule? This workshop is designed to lead a workshop with your team on how to offer solutions to guests, rather than excuses.

Posted by Jeanine O'Neill-Blackwell, Jul 25, 2007

GUEST CARE: Excuse ...
GUEST CARE: Excuse the Excuses
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Runtime: 15:47

Jul 11

INSPIRE: Appreciative Inquiry: Four Best - Leading from Strength

Want to hear more about how to facilitate the Inyu training resources with your team? Tune in to hear ideas on how to effectively facilitate the ideas presented in your staff and leadership meetings.

Posted by Jennifer Boudreaux, Jul 11, 2007

INSPIRE: Appreciati...
INSPIRE: Appreciative Inquiry: Four Best - Leading from Strength
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Runtime: 18:14

Jul 11

LEAD: Appreciative Inquiry: Asking the Right Question

Want to hear more about how to facilitate the Inyu training resources with your team? Tune in to hear ideas on how to effectively facilitate the ideas presented in your staff and leadership meetings.

Posted by Jennifer Boudreaux, Jul 11, 2007

LEAD: Appreciative ...
LEAD: Appreciative Inquiry: Asking the Right Question
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Runtime: 23:10

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