New Entries
- Nov 29
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Guest Care: Optimizing Service Productivity
Jeanine O’Neill-Blackwell guides you through facilitating the Guest Care training module, Optimizing Service Productivity.
Posted by Jeanine O'Neill-Blackwell, Nov 29, 2007
- Nov 20
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Inspiration: Innogizers, Part I
Innogizers – innovative, energizing exercises to motivate and inspire your staff. Enjoy!
Posted by Jennifer Boudreaux, Nov 20, 2007
- Oct 22
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Guest Care: Holiday 2007 Recorded Live!
Listen in to the live recording of our Maximizing Holiday 2007 webinar. This podcast is full of ideas on maximizing your holiday earning potential in gift certificates, retail and services shared by Ladies and Gentlemen, Ihloff Salon and Spa and Jackson Ruiz
Posted by Jennifer Boudreaux, Oct 22, 2007
- Oct 01
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Guest Care: Holiday Planning '07
This workbook includes tools to help develop your holiday sell-through strategy.
Posted by Jeanine O'Neill-Blackwell, Oct 01, 2007
- Oct 01
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Inspiration: You Can Quote Me on This!
This is a fun, quick activity to get your team creatively engaged in describing the essence of true teamwork.
Posted by Jeanine O'Neill-Blackwell, Oct 01, 2007
- Oct 01
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Strengths Inventory Debrief
This module gives suggestions on how to facilitate an effective follow-up to the Strengths Inventory card sort. Explore ideas on how to develop a short, effective action plan to develop your managers and leaders.
Posted by Jeanine O'Neill-Blackwell, Oct 01, 2007
- Aug 31
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Guest Care: Pre-Booking
Prepare to launch a strong focus on pre-booking with your service and guest care teams. We’ll review the workshops, scripts and checklists to get this going. The tools and checklists you will need are located in the facilitator’s and participant’s guides for Guest Care: Pre-booking, September 2007.
Posted by Jeanine O'Neill-Blackwell, Aug 31, 2007
- Aug 30
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Broken Squares: A Team Building Exercise
This workshop is a teambuilding exercise that can be used to encourage your team to think about productivity, communication, problem-solving and working effectively together.
Posted by Jeanine O'Neill-Blackwell, Aug 30, 2007
