New Entries
- Jun 06
-
Guest Care: Speaking the Language (Front Desk Training)
This session outlines how to structure an effective orientation program. It also includes a module to introduce key industry terms to newly-hired guest care team members.
Posted by Lisa Louison, Jun 06, 2008
- Jun 06
-
Inspiration (IN)nogizer: What I love the most...
A quick, team-building activity that will get your team talking about what they love most about being a part of your team. This is a great kick-start for a staff meeting.
Posted by Lisa Louison, Jun 06, 2008
- May 14
-
Innogizers: The Power of Perception
This workshop will explore the powerful role perception plays in delivering exceptional guest care. Included are three quick activities you can incorporate into staff meetings to get your team thinking about how their perceptions can positively or negatively impact the service they deliver.
Posted by Jeanine O'Neill-Blackwell, May 14, 2008
- May 14
-
How Green Are You?
This workshops is designed to get you thinking about simple ways you and your team can make a positive impact on the environment.
Posted by Jeanine O'Neill-Blackwell, May 14, 2008
- May 14
-
Blueprint: Increasing Productivity
In this workbook, you will find a plan for focusing action and training on increasing productivity. The Blueprint will outline the action steps for launching an aligned focus on increased productivity in your service and guest care teams.
Posted by Jeanine O'Neill-Blackwell, May 14, 2008
- May 14
-
Blueprint: Staff Attraction
In this session, you will explore a plan for focusing action and training on staff attraction. The Blueprint will outline the action steps and show you where to begin. You will also learn where to find all the training and tools on staff attraction within the Inyu Library.
Posted by Jeanine O'Neill-Blackwell, May 14, 2008
- May 14
-
Role of the Guest Care Coordinator
This is the first module in a series of workshops designed to train new guest care team members in the key functions of the role.
Posted by Jeanine O'Neill-Blackwell, May 14, 2008
- May 06
-
Inspiration: (In)nogizer - Love Notes
This quick activity will lead your team into appreciating the qualities that each person contributes to your team and is a great kick-start for a staff meeting.
Posted by Lisa Louison, May 06, 2008
