Archive: 2008 (6)

May 14

Innogizers: The Power of Perception

This workshop will explore the powerful role perception plays in delivering exceptional guest care. Included are three quick activities you can incorporate into staff meetings to get your team thinking about how their perceptions can positively or negatively impact the service they deliver.

Posted May 14, 2008

May 14

How Green Are You?

This workshops is designed to get you thinking about simple ways you and your team can make a positive impact on the environment.

Posted May 14, 2008

May 14

Blueprint: Increasing Productivity

In this workbook, you will find a plan for focusing action and training on increasing productivity. The Blueprint will outline the action steps for launching an aligned focus on increased productivity in your service and guest care teams.

Posted May 14, 2008

May 14

Blueprint: Staff Attraction

In this session, you will explore a plan for focusing action and training on staff attraction. The Blueprint will outline the action steps and show you where to begin. You will also learn where to find all the training and tools on staff attraction within the Inyu Library.

Posted May 14, 2008

May 14

Role of the Guest Care Coordinator

This is the first module in a series of workshops designed to train new guest care team members in the key functions of the role.

Posted May 14, 2008

May 06

Inspiration: (In)nogizer - Love Notes

This quick activity will lead your team into appreciating the qualities that each person contributes to your team and is a great kick-start for a staff meeting.

Posted May 06, 2008